green line

Members' log-in

green line
green line

Latest News

green line
  • H&S interest group, 19 November 2014

    Agenda available and booking now open for CRA members.
    >> Go to the H&S page

  • Gift Aid interest group report from 3 September 2014

    Minutes and presentations now available for CRA members.
    >> Go to the Gift Aid page

  • New Policy Guidance launched

    New, authoritative and professionally written guidance on all aspects of running charity shops is being launched by the CRA and will only be available to members. The on-line information, covering everything from security to people management, will replace the handbook that the CRA used to give to members.
    >> View the guidance here (username and password required)

  • AGM and Exhibition

    This meeting, for members only, is to be held on Wednesday 5 November in London. The full agenda is now available.
    >> Go to the events page

  • Retail Gift Aid Training, 26 November 2014

    To be held in Birmingham. Agenda available and booking open now.
    >> Go to the events page

  • CRA Meeting: North, 27 November 2014

    To be held in Leeds. Agenda available and booking open now.
    >> Go to the events page

  • Lift programme

    The Association has been approached by the Welsh Government on a new programme to support workless households, the Lift programme, to see whether charity shops can get involved.
    >> Read more here

  • Half price membership
    Not been a member of the CRA before? To mark the half way point of the membership year, we offer half price membership to those who want a taster of what CRA membership is all about. Take advantage of an inspiring events agenda, our dedicated lobbying and media resources, guidance, benchmarking reports and more, to find out how we can help you make the most of your charity retail operation. >> Read more

green line

Quick links

green line


Martin Blackwell to join Charity Retail Association as new Chief Executive

We are pleased to announce that Martin Blackwell will be joining the Association in January 2015 as the new Chief Executive.

He will be joining from the Association of Town & City Management, where he has been Chief Executive since 2010. His time at ACTM has been spent on gaining clear recognition of importance of Town Centre Management and building up a strong and vibrant membership.

Previously, Martin was Chief Executive of Action for Market Towns after 20 years in the retail sector. He is a Director of the International Downtown Association and on the Board of Best Bar None, the National Skills Academy for Retail Advisory Board and the DCLG Future High Street Forum.

green lineVolunteers

CRA members pilot social value measurement

We are working with members to help them measure the social value they bring to local communities and high streets. Five charities are in the process of piloting exciting new projects – which are looking at diverse issues including the impact their shops have on the health, wellbeing and skills of volunteers; environmental benefits; and how their shops contribute to high street regeneration. The five charities involved in this first stage of the pilot are the British Heart Foundation, CLIC Sargent, PDSA, Shaw Trust and The Trussell Trust.

We hope this work will form the basis of a Social Value Toolkit for members, as recommended by the Demos report Giving Something Back. We aim to share the results of these projects with members in 2015, so that other charities will be able to learn from the experience of the pilots and conduct their own social benefit measurement.

green lineWindow

Town centre renewal research

green line

This month we held a joint seminar with the Association of Town and City Management (ATCM) to bring together town centre managers, BID representatives and charities in order to present the findings of new research and discuss ways in which we can collectively facilitate these important relationships to benefit high streets and town centres. With 10,000 charity shops in the UK, they are major players on the UK high street.

The Charity Retail Association-conducted survey found that the majority of charities were involved with high street renewal already in one way or another – with the top ways of being involved being Business Improvement Districts (28 per cent of charities involved) and local traders’ associations (27 per cent of charities).

15 per cent were involved in chambers of commerce and 1 in 10 with other more informal initiatives. 83 per cent of charities wanted their shops to be involved in supporting their local town centres.

Attendees at the meeting discussed how they could further raise awareness among charities about town centre renewal initiatives in their area and how to get involved – and also how charity shops, town centre managers and BIDs could best work together in partnership for the benefit of the high street.