EDI policy

Our equity, diversity and inclusion commitment

This policy applies to all activities undertaken by the Charity Retail Association and impacts upon key suppliers and customers.

The CRA’s vision of a sustainable, inclusive, and trusted charity retail sector can only be achieved by acknowledging the structural inequalities in our society, challenging discrimination and changing structures through all that we do and stand for.

If charity retail is open to a wider range of opinions and experiences, we can learn more and make better decisions. This policy is a journey, and we commit to building on it. We are willing and ready to improve, challenge and be accountable.

As a team, we are dedicated to providing a harassment-free and inclusive experience for everyone interacting with us, regardless of gender identity and expression, sexual orientation, disabilities, neurodiversity, physical appearance, body size, ethnicity, nationality, race, age, religion, or any other protected category. 

Each and every person in our community should have a positive and rewarding experience when interacting with us, so we invite all CRA members and stakeholders to help us realise a safe, respectful, and positive space. We will:

  • Have an event participant code of conduct

  • Aim for optimum accessibility for all across our work streams

  • Challenge discrimination and a ‘one size fits all’ approaches to our sector

  • Encourage diverse applications for staff and Board vacancies, using blind recruitment principles to reduce bias

  • Have a co-opted board member with specific responsibility for EDI

  • Undertake regular training in the EDI space

  • Ensure staff wellbeing

  • Work with partners who demonstrate a commitment to EDI

  • Use data to benchmark improvement.

Visit Charity Retail Learning to learn about their introductory EDI course.