The Charity Retail Awards

Young Volunteer of the Year

Recognising the positive difference that young volunteers have made to charity retail over the last year.

Volunteer of the Year

Celebrating our committed volunteers, who ensure the everyday success of charity shops.

Retail Employee of the Year

Recognising the work of an exceptional charity retail employee. They could work in e.g. a shop, warehouse or head office, but they must work for retail.

Shop of the Year

This award aims to recognise the staff and volunteers involved in the exceptional performance of a shop.

Campaign of the Year

This award recognises the most creative charity retail marketing campaigns of the year - open to campaigns of all budgets and strategies, including social media.

Leadership

Recognising the extraordinary leadership, expertise and skills of a charity retail leader, navigating their team to success. Aimed at a Head/Director of Retail or similar.

Most Supportive Chief Executive

Recognising the role of chief executives in guiding charities through good and bad times and in understanding the importance of retail to the parent charity.

Technology

This award celebrates the most innovative use of technology to achieve a particular objective that has had a positive impact on a charity retailer’s business.

Environment and Sustainability

For the charity retailer that can demonstrate measurable carbon reduction through new ways of working that reduce the retail operation's carbon footprint.

Equity, Diversity and Inclusion

This award recognises the charities that have consciously aimed to improve equity, diversity and inclusion across their retail teams.

Social Value

This award recognises the social benefits that charity shops provide.

Outstanding Charity Retailer

This award is open to all retail operations: it doesn’t matter how big or small your charity is. Demonstrate your retail operation’s outstanding achievements over the past year.