A day full of learning and networking exclusively for Heads of Retail (or equivalent roles). Come together and hear more about ‘cutting through the noise’ in charity retail.
Professional development
Retail heads strategy days
A day full of learning and networking exclusively for Heads of Retail or equivalent roles.
Our theme is 'Leading with focus and purpose'
Featuring:
Workshops include:
What next? – The Charity Retail Consultancy
How do you plan for the future? This session is all about thought leadership, strategic thinking and future scoping. How do you plan 1 – 2 years ahead considering the finances and retail strategy best for your business. This workshop will start to unpick this topic.
Increasing income – Anthony Barlow, Deputy Director of Retail, Sue Ryder
In this session Sue Ryder will share their insight into business intelligence, segmentation of shops and the performance of shops of all sizes, as we all try to raise vital income for our parent charities.
Developing Communication and Collaboration Skills through DISC Assessment – Paul Nolan, Director of Learning and Development and Natalie Adams, Head of Management and Leadership, Penguin Learning
Join Penguin Learning for a workshop on self-awareness of yourself and your team's behaviours and communication preferences. With complementary DISC reports, they will show you how to identify behaviours in others and adapt your communication to build rapport quickly and have courageous conversations.

We’re delighted to have 10 corporate partners supporting the event and showcasing their services in our catering and exhibition area. They will be around throughout the event to chat and share ideas – please make use of them:
Priced at £120 + VAT per person, for this you get:
One full day of insight into charity retail strategy
Full catering, refreshments and lunch
One fantastic keynote speaker from Compton Care and a session on sector celebration
Three practical, insightful workshops
Networking amongst similar sized members to yourselves in an exclusive event for Heads of Retail (or equivalent)
Access to up to 10 leading corporate partners throughout the day
EARLY BIRD OFFER EXTENDED!
We’re delighted to announce that, thanks to popular demand, our Early Bird offer has been extended! Anyone who books their delegate ticket by Friday 31 October will still enjoy 10% off – bringing the price down to just £108 + VAT per person.
Don’t miss out on this extended opportunity to secure your place at the Head of Retail Strategy Day at a fantastic rate.
Last year we had 96 delegates booked onto this event and we anticipate this will, again, be a popular event. Book early to avoid disappointment. Non-member charity rates are also available, please check the booking site for further details.

Previous events: 27 November 2024, Milton Keynes
Included expertise from 2024 Leadership Award winner Katie Stuart-Cox, retail head at Helen & Douglas House; CRUK on developing a strategic plan and Sarah Heaney, Head of Retail Central at SATCoL - Outstanding Charity Retailer 2024.