Benchmarking and insights to support your strategy

Research programme

Our members’ most valued benefit, offering benchmarking insights as well as strengthening our advocacy and media work.

CRA's research programme is sponsored by

The Charity Retail Consultancy

All your charity retail support needs are in the bag!

Sector performance

Quarterly Market Analysis, specialist reports and participation

In-depth, comprehensive insights into charity retail

Our Quarterly Market Analysis (QMA) covers sales, Gift Aid, transactions, rag price, and more. It provides timely data to help members benchmark performance. Our specialist reports cover employment, selling prices, stock, and social value.

Member-exclusive publications

While we release headline figures to the media, the most valuable benchmarking data is exclusively available to our members as part of their membership.

Your participation matters

Robust data is crucial to our advocacy efforts and driving positive change for charity retail. The more members who participate in our surveys, the stronger the data, enhancing our ability to influence decisions on your behalf.

How to make the most of the Charity Retail Association's Quarterly Market Analysis reports
The Charity Retail Consultancy logo

"We are delighted to sponsor the research programme" say The Charity Retail Consultancy

"As charity retailers ourselves, we understand the value that data and insights bring when building a successful operation. We encourage all CRA members to contribute – the more of us that share, the better the data is for our sector."