Benchmarking and insights to support your strategy
Research programme
Our members’ most valued benefit, offering benchmarking insights as well as strengthening our advocacy and media work.
Sector performance
Quarterly Market Analysis, specialist reports and participation

In-depth, comprehensive insights into charity retail
Our Quarterly Market Analysis (QMA) covers sales, Gift Aid, transactions, rag price, and more. It provides timely data to help members benchmark performance. Our specialist reports cover employment, selling prices, stock, and social value.

Member-exclusive publications
While we release headline figures to the media, the most valuable benchmarking data is exclusively available to our members as part of their membership.

Your participation matters
Robust data is crucial to our advocacy efforts and driving positive change for charity retail. The more members who participate in our surveys, the stronger the data, enhancing our ability to influence decisions on your behalf.

"We are delighted to sponsor the research programme" say The Charity Retail Consultancy
"As charity retailers ourselves, we understand the value that data and insights bring when building a successful operation. We encourage all CRA members to contribute – the more of us that share, the better the data is for our sector."