How to get in touch

Call us with general enquiries

9am - 5pm, Monday - Friday

Email us with general and media enquiries

Anytime - we'll get to you as soon as possible!

Call us with media enquiries

9am - 5pm, Monday - Friday and out of hours

How do I open a charity shop?

Find out more about charity shop operations, from workforce to tax, stock acquisition and logistics, pricing and unsaleable goods.

Volunteering

Each shop is unique, offering a variety of rewarding roles to suit your skills and interests.

Donating

Got some items to donate? Here's what you need to know in order for your generously given items to have the best chance at a second life.

Statistics

Useful UK charity retail sector data.

Training

Use exclusive coupon for CRA members, CRA26, to claim 10% off of all Charity Retail Learning courses, webinars, and more!

Shop

H&S resources, sales reports, Gift Aid resources and more.

Facebook

Instagram

LinkedIn

TikTok

YouTube