Trading regulations and best practice
General trading guidance for charity shops
Trading standards, shop opening rules, music, pricing and more.
Retail best practice with a charity retail emphasis.
Find out what you can and can't sell, what you need to do to play music in your shops, how to carry out exchanges and refunds, and much more. If you can't find what you are looking for, please contact us.
GDPR and charity shops
A practical guide on how to comply with GDPR within charity shops, by Birketts
Music in shops
PPL PRS Ltd run a licence to play or perform music in public called TheMusicLicence
Pricing, refunds and exchanges
Legal requirements around these integral components of charity shop trading.
Fashion Brands List
A fashion brands list to assist in pricing goods donated to charity shops. Created by the Charity Retail Consultancy for the Charity Retail Association.
Types of goods
A library of policy guidance on items that may come by your charity shops.
Shop opening regulations
A summary of the regulations at present and how charity shops need to take account of them.
Tax, charitable activities and trading activities
There are a range of activities carried out by charity retailers. Each of these provoke legal and financial implications for the parent charity.
VAT and upcycled donated goods
HMRC guidance on when VAT should be applied to donated goods that have been changed in some way.
Corporate Member showcase
