A huge charity retail celebration

Charity Retail Conference and Exhibition

The event of the year for charity retailers, the charity shop world and its corporate partners.

Booking is now closed

Challenging times, Creative solutions

The perfect tone for the current trading environment

Charity retailers and corporate partners will join us at Harrogate Convention Centre, 25-26 June to network, learn and celebrate charity retail's resilience.

Our Headline Sponsors

We can't do this without our fantastic Headline Sponsors. Huge thanks to ...

Our keynote speakers


⭐ Omer Soker, Chief Executive, Charitable Reuse Australia

⭐ Charlotte Talbott, Chief Executive, Emmaus UK

⭐ Bernie Hollywood OBE, Third Sector Leader

⭐ Jacob Miller, 2024 Churchill Fellow

Exhibition plan

Plan your journey around the exhibition hall during the Charity Retail Conference 2025 where you can make those annual deals, meet new suppliers and learn about the possibilities of services you hadn’t thought about.

Conference Bursaries are sponsored by

Kudos Software

Simply doing more

Delegate badges are sponsored by

Rosterfy

End-to-end Volunteer Management Software

Session room sponsor

Lodge Service

Retail loss prevention

Cloakroom facility sponsor

Plumpton Consulting

Advising occupiers and landlords on the smooth running of their estates.

Wifi sponsored by

Minimist

Giving superpowers to second-hand sellers!

Quiet Zone sponsored by

Infoo

Know your stuff

Why? Who? What? Where?

Why attend the Charity Retail Conference?

2024 saw a record attendance, with over 390 delegates joining us in Harrogate from over 120 different charities for learning, development and networking opportunities. Here is some of the feedback: 

  • 99% felt it was a safe space and inclusive environment

  • 94% felt attending conference was helpful in developing their retail strategy

  • 99% said they would recommend attending the conference to another charity

  • 92% rated the overall conference experience as good or excellent

  • 96% rated the quality of the exhibition as good or excellent 

Who attended the Charity Retail Conference in 2024?

We had roles with responsibility for finance, ecommerce, new goods, retail, marketing, volunteering, income generation, property management, HR, safeguarding – you name it, they were at the conference! 

  • 13% were CEO and director level

  • 20% were head of retail or equivalent

  • 31% were retail operations managers, ecommerce managers, business development managers or equivalent

  • 22% were regional or area managers

  • 14% were from a wide range of other roles including shop manager, volunteer coordinator and marketing.

What will I learn at the Charity Retail Conference?

Something for everyone working in and around charity retail! A huge thank you to the conference planning group for helping to put the programme together and for sharing their insight and wisdom into what they’d like to see featured.

Here are some of the sessions available from CRA members

  • Lean but keen! by Aspens Charities, specifically aimed at smaller charity retail operators

  • Online sales growth by British Heart Foundation

  • Sustainability from the back of the store to the front of the store by Salvation Army Trading Company, winner of CRA’s Environment and Sustainability award 2024

  • Superstores – risk or opportunity? by St Michael’s Hospice, Hereford

  • EDI journey by Shelter, winner of CRA’s EDI award 2024

  • Reimagining volunteer engagement by Vision Ireland 

Plus fantastic external speakers who will bring their own expertise to our sector including:

Where is Harrogate Convention Centre?