A huge charity retail celebration

Charity Retail Conference and Exhibition

The event of the year for charity retailers, the charity shop world and its corporate partners.

The programme The Charity Retail Awards The WOW! Factor Awards

Charity retailers and corporate partners joined us at Harrogate Convention Centre, 25-26 June 2025 to network, learn and celebrate charity retail's resilience

Challenging times, Creative solutions

Our Headline Sponsors

We couldn't do this without our fantastic Headline Sponsors. Huge thanks to ...

Nisyst Cybertill Eproductive Listing Monster AI

Our keynote speakers were:


⭐ Omer Soker, Chief Executive, Charitable Reuse Australia

⭐ Charlotte Talbott, Chief Executive, Emmaus UK

⭐ Bernie Hollywood OBE, Third Sector Leader

⭐ Jacob Miller, 2024 Churchill Fellow

And here’s what happened, in pictures:

Charity Retail Conference 2025: Exhibition

Who exhibited?

69 companies exhibited at the Charity Retail Conference this year.

View the Exhibition plan

Conference Bursaries are sponsored by

Kudos Software

Simply doing more

Delegate badges are sponsored by

Rosterfy

End-to-end Volunteer Management Software

Session room sponsor

Lodge Service

Retail loss prevention

Cloakroom facility sponsor

Plumpton Consulting

Advising occupiers and landlords on the smooth running of their estates.

Wifi sponsored by

Minimist

Giving superpowers to second-hand sellers!

Quiet Zone sponsored by

Infoo

Know your stuff

We’re moving to ICC Wales, Newport in 2026!

Why attend the Charity Retail Conference?

2024 saw a record attendance, with over 390 delegates joining us in Harrogate from over 120 different charities for learning, development and networking opportunities. Here is some of the feedback: 

  • 99% felt it was a safe space and inclusive environment

  • 94% felt attending conference was helpful in developing their retail strategy

  • 99% said they would recommend attending the conference to another charity

  • 92% rated the overall conference experience as good or excellent

  • 96% rated the quality of the exhibition as good or excellent 

Who attended the Charity Retail Conference in 2024?

We had roles with responsibility for finance, ecommerce, new goods, retail, marketing, volunteering, income generation, property management, HR, safeguarding – you name it, they were at the conference! 

  • 13% were CEO and director level

  • 20% were head of retail or equivalent

  • 31% were retail operations managers, ecommerce managers, business development managers or equivalent

  • 22% were regional or area managers

  • 14% were from a wide range of other roles including shop manager, volunteer coordinator and marketing.