Charity Retail Supervisor

Emmaus is a secular, worldwide, social enterprise movement that exists to fight poverty, homelessness and other forms of social exclusion.

We provide a home and meaningful work experience to 30 adults, known as Companions, offering them a stable home and an opportunity to find a long-term route out of homelessness.

Your main responsibilities will be the day-to-day running of the shop, supporting your team of Companions, ensuring a high standard of customer service is provided and income targets are met.

Ideally you will have experience in a retail environment, particularly in charity retail, along with experience in supervising or leading a team. We need someone with excellent communication and interpersonal skills to motivate Companions and provide a positive experience for customers. You’ll also have an eye for merchandising, good organisational skills and prior knowledge of an EPOS system will be an advantage.

We need a good team player who can work effectively under pressure, whilst supporting a diverse group of people. You’ll also have strong administration and time management skills. and the personal resilience to work with a challenging client group. Common sense, a practical mind set, and a good sense of humour are essential.

Your working days will be Tuesday to Saturday (37.5 hours per week) We will be paying £27,500 per year, with annual reviews, plus a generous pension package and 25 days annual leave.

If you think you have what it takes to succeed in this role, we want to hear from you.

To request an application pack please email info@emmausleeds.co.uk.

Closing date for applications is 5pm Friday 15th August 2025