Warehouse Logistics Manager

Salary: £32,694 - £39,872 pa (Mulberry PayScale, Grade Elm)
Hours: 37.5 hours per week (Full time)
Contract: Permanent
Location: Retail Office/Warehouse based in Balham

This is a fantastic opportunity to join a purpose-driven organisation where your work directly supports outstanding hospice care. You’ll be part of a collaborative and innovative team that values sustainability, efficiency, and continuous improvement.

Key Responsibilities:

• Managing the organisation, storage, and distribution of stock to Royal Trinity Hospice shops, ensuring efficient and timely delivery to meet business needs.
• Scheduling and overseeing driver routes for shop deliveries, donation collections, and home collection bookings.
• Arranging home collection bookings from members of the public.
• Maintaining accurate stock-holding data and ensuring the warehouse and storage areas are organised, safe, and compliant.
• Line managing and supporting a small team of drivers, ensuring they work safely, efficiently, and in line with Royal Trinity Hospice values.
• Collaborating with operations, corporate donations, and retail teams to ensure stock distribution supports sales performance.
• Managing vehicle leasing, maintenance, insurance, fuel/EV charging, and telematics systems to ensure efficiency, value and compliance.
• Identifying and implementing improvements to logistics processes to increase efficiency, sustainability, and value for money.
• Occasionally driving Royal Trinity Hospice vehicles to meet operational needs

Skills and experience required:

• Solid understanding of logistics, warehousing, and transport operations
• Awareness of vehicle and driver regulations.
• Previous experience in a logistics, supply chain, or transport management role.
• Experience leading small teams and managing fleet operations.
• Strong IT skills, including Excel and Outlook.
• Excellent communication and relationship-building abilities.
• Analytical mindset with strong judgement and problem-solving skills.
• Full, clean UK driving licence.
• You will need to be physically fit to undertake the requirements of the role

Benefits:

• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
• Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
• A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight test for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

How to apply

If you have the skills and experience we’re looking for, please complete the online application.

For an informal chat or visit please contact Nicola Jibson, Head of Retail Operations on 0207 787 3200 or at njibson@royaltrinityhospice.london.

Closing Date: Sunday 9th November 2025
Interview Date: Tuesday 18th November 2025