Shop Manager

We are recruiting a Shop Manager for our shop in Barton Road, Bury St Edmunds.

What does this role involve?

As a Shop Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate St Nicholas Hospice values.

Each day is different in this varied, fast paced and hands on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping patients and their families.

What are we looking for?

• Experience working in a customer facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing business needs and objectives
• Thrives working in a hands on, fast-paced environment
• An understanding of budgets and P&L
• Our shops are fast-paced and trade 6/7 days a week which means we require flexibility from our shop teams to work weekends

As an employee of St Nicholas Hospice Care you would receive the following benefits:

• A Health Cash Plan & Wellbeing programme
• 25 days annual leave increasing to 29 with service (pro-rata for part-time employees)
• Enhanced Occupational sick pay scheme
• Access to a group pension plan or if you have a current NHS pension, we can offer a continuation of your plan (subject to criteria)
• Life assurance

Closing Date: 27th June 2025

Full job description and details of how to apply are on our website. If you would like to discuss the role further, or have any questions, please email philip.kojcinovic@stnh.org.uk