Warehouse Operations Manager

Reporting to the Head of Operations, as Warehouse Operations Manager, you will oversee the Manse Lane Warehouse in Knaresborough, including donation sorting, storage, and supporting the eCommerce and Facilities teams.

You will be managing the smooth migration of the sorting operation from the Hornbeam Park Donation Centre to Knaresborough, ensuring minimal disruption for customers, staff, and volunteers. Once operational, you will lead stock control and movement across both the Warehouse and Donation Centre, ensuring both sites are well-resourced and run efficiently seven days a week. Although sorting will move to Knaresborough, donation handling will continue at Hornbeam Park, requiring ongoing process review to minimise stock double-handling.

You will need strong operational management experience, with the ability to implement and improve Standard Operating Procedures, ensure compliance with health and safety regulations, and manage associated risk assessments. You must be a proactive and reliable leader – confident making decisions, working independently, and escalating appropriately while keeping key stakeholders informed.

For further details please refer to the role profile.