Charity Shop Manager

We are looking to recruit an experienced Full-Time Manager working 40 hours week, over 5 days including weekends and overtime as requested. Relevant charity shop retail management experience is essential. The successful candidate will need to hit the ground running and have a proven track record in retail selling , meeting targets and deadlines, dealing with financial accounting and be IT literate and working as part of a team.

The Person:

You are a seasoned professional, well versed in all aspects of running charity shops. You have excellent people training/supervisory/management, communication and customer service skills. You have excellent team work skills to work with existing staff and know how to work with a associate managers , customers and volunteers, run the rota and can keep the shops looking their best at all times. You are up to date with current health and safety legislation, know how to keep everyone adhering to policy and process and understand systematic, accurate and smart ways of working and reporting. You have the abilities to solve problems and make decisions. You will be adept at time management and are not fazed by a challenge

Key responsibilities:

• To ensure that all sales targets, results and KPI's are communicated and that all staff and volunteers are aware of, understand and are working to achieve the agreed targets and KPI's

• Ensuring maximum stock availability through over the door donations and effective control of collections - generating high quality stock, checking stock into the shops and managing any driver delivery schedules

• Ensuring high standards of shop merchandising and layout of the sales area

• Monitoring and managing any variable shop costs to maximise shop profitability

• Completing all administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to agreed policies and procedures

• Planning daily work load throughout the shop to ensure efficient customer service and a profitable operation

• Actively participating in two way communication sharing and exchanging relevant information with the line manager and colleagues.

Additional Information:

Job includes bonus scheme

Experience:

Charity shop management : 3 years (required)

How to Apply:

Please send CV to info@peacefulsolutions.org.uk