Property typically represents the second largest operational cost for any organisation. For a retailer, it’s also one of the more complex elements.
Plumpton Consulting is run by Justin Plumpton who has over 30 years’ experience of advising both occupiers and landlords as to the smooth running of their estates.
Instore audit: Making sure that day to day in store processes mean that staff know how to deal with any property issues that may arise and that relevant information is passed on efficiently.
Process review: Review of end-to-end processes from property acquisition, day to day operations and eventual disposal. Ensuring that obligations are met, payments made and key dates anticipated and actioned.
Transformation: Working with retailers to develop, enhance and embed effective property processes to improve efficiency and reduce risk.
The concept behind Plumpton Consulting is that relevant, reliable and accurate data is at the heart of an efficient property portfolio. I believe that this is best achieved by capturing that data as an integral part of day-to-day activity and by ensuring that there are clear accountabilities and hand offs between all members of the team. This approach can deliver real value:
Operational: Clarity of repair and maintenance obligations, clear routes to escalation and resolution when things go wrong. Dealing with issues before they become problems.
Tactical: Rent reviews, break options and lease expiries anticipated and planned for in advance. Identifying opportunities to add value and reduce cost.
Financial: Anticipation and payment of the right funds, to the right recipients at the right time, every time. Budgeting and forecasting of property expenditure based on sound data.
Strategic: Clear view of the portfolio to inform long term decision making and respond to emerging challenges.
I recognise the importance of ensuring that the highest possible proportion of income is allocated to the core objectives of a charity. For this reason, I focus on pragmatic and achievable solutions from existing resource.
Plumpton Consulting is run by Justin Plumpton who has over 30 years’ experience of advising both occupiers and landlords with regard to the smooth running of their estates. He has operational expertise in all aspects of estate management as well as board level experience.
