Team Leader - Van Driver, Retail

Key responsibilities

Operational Management

• Full line manager responsibilities for all drivers within designated Team
• Manage workloads and provide full support to both employed and Agency Drivers
• Check plans, coordinate and monitor daily vehicle routes and schedules to ensure timely collections and deliveries between locations
• Ensure drivers follow established logistics procedures and comply with all company transport policies
• Monitor performance metrics (e.g., punctuality, mileage, delivery accuracy)
• Address operational issues promptly, such as delays, vehicle breakdowns, or stock discrepancies by communicating with appropriate stakeholders
• Report breakdowns, manage repairs and hire vehicles using the appropriate support platforms
• Liaise with stakeholders, reporting any adverse service impacts to their daily route plans, and maintain smooth operations within their service
• Provide weekend cover on a roster basis.

Vehicle Maintenance & Compliance

• Ensure all vehicles are being maintained to legal and company standards by the drivers
• Track and record vehicle maintenance schedules and inspection outcomes
• Conduct On Site driver vehicle audits with individual drivers
• Support the rollout of any new vehicle systems or telematics
• Ensure prompt reporting of vehicle defects, reducing costs to the business and maintaining Good Stewardship of the Charities funds.

People Management & Welfare

• Provide regular communication and support to drivers who work remotely, ensuring they feel connected and valued
• Conduct On Site driver visits and welfare checks, discussing performance, wellbeing, and training requirements
• Monitor driver hours, manage driver holidays, ensure cover and compliance with working time regulations.
• Complete and manage driver sickness and absence
• Encourage a culture of safety, teamwork and respect
• Manage any performance or conduct issues in line with company policy
• Identify driver training requirements and provide a platform for this to be delivered.

Health, Safety & Compliance

• Ensure all drivers adhere to Health and Safety regulations, including safe loading and manual handling procedures
• Promote and monitor driver adherence to road safety and driving standards
• Investigate and report any accidents, incidents or near misses
• Keep up-to-date with transport legislation and ensure compliance.

Reporting & Administration

• Maintain accurate records of driver activity, vehicle status, and stock movement.
• Prepare weekly and monthly reports on logistics performance, maintenance and driver KPIs.
• Contribute to process improvement and logistics efficiency initiatives.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description available on our website. This should be done with an understanding of the context of the service described.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application.

Benefits

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata.
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.