Store Manager

Job Purpose
The Retail section consists of more than 600 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

To maximise Store sales and profits. To represent Barnardo's as an efficient and charitable organisation by ensuring that your actions reinforce the Barnardo's Basis and Values.

Key Responsibilities:

• General
• Sales
• Shop Appearance
• Stock
• Staff
• Administration and Security
• Health and Safety

General

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensuring all stock is sorted, priced and steamed before going onto the Store floor.
• Use of Barnardo’s IS systems on a daily basis.
• Responsible for ensuring that new stores are opened within the prescribed timescale.

Sales

• Achieve profit targets by maximising sales and minimising costs.
• Action daily floor walks as per guidelines to ensure high standards are achieved and maintained.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Run till reports to identify opportunities to maximise the potential of different product categories and utilise these to drive the income of the Store.
• Utilise available reports to drive business in relation to store and department layout where available.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Actively support any national or local fundraising promotions as directed by Head Office or your Area Business Manager.

Shop Appearance

• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure the sales floor layout is as per the current Sales Analysis guidelines in conjunction with your Store Manager or Area Business Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store including the sales floor and stockroom areas.

Stock

• Actively encourage the public to donate saleable stock.
• Achieve the required Gift Aid (GA) conversion rates and to manage the GA process.
• Manage, where required, in conjunction with your Area Business Manager, a van stock movement service in order to provide enough stock to support the turnover of the shop.
• Ensure there is adequate flow of stock from stockroom to the shop floor (productivity).
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines (stock density).
• The role will demand moving sometimes high volumes of stock on a daily basis.
• Select and price stock at a consistent level in accordance with Barnardo's price guides.
• Rotate stock on a daily basis so that no items of stock remain on the shop floor for any longer than the agreed time limits.
• Comply with all instructions regarding the sale and auditing of new goods.