Key Holder

Salary: Band 1- £14.28 per hour
Location: Community Hospice Charity Shops (various locations)
Hours: 14

We're looking for a motivated, enthusiastic and reliable Key Holder to support the day-to-day running of the shop, work closely with volunteers, and deliver excellent customer service.

Your role:

• Open and close the shop and lead daily operations when the manager is away
• Support and motivate our brilliant volunteer team
• Ensure the shop is clean, tidy and well-presented
• Maximise sales by sorting, pricing and displaying stock effectively
• Handle petty cash, expenses and daily banking
• Follow stock rotation and health and safety procedures
• Support a welcoming and positive shop environment

What you’ll need:

• Good communication and customer service skills
• Reliable, flexible and great at time management
• Previous retail or customer service experience – further training will be provided
• Comfortable moving stock and dealing with a varied workload
• Experience with tills and cash handling is helpful, but we’ll provide training and support to help you succeed.

Why join us?

• Flexible working hours
• Great team environment
• Chance to build retail and leadership skills
• Opportunity to make a real difference

We are committed to creating a diverse and inclusive workplace and welcome applications from people of all backgrounds, experiences and communities. If you need any adjustments or support during the application process, please let us know – we’ll be happy to help.

Also available: Key Holder (7 hours per week).
Same role, reduced hours. Further information can be found here.

Application deadline: Tuesday 20 January 2026 Midday

Interviews: w/c 26 January 2026

Please note that only short-listed candidates will be contacted.