Launched in 2010, we were the first ever consultancy to specialise in charity retail and since then we’ve supported over 200 charities across the world – from those with no shops (yet!) to those with hundreds – and everything in between.
We're a passionate team of charity retailers with decades of experience, in roles from shop manager to executive director of retail, across local, regional and national charities.
We work alongside teams to identify real opportunities to drive the business forward, as well as tackle difficult challenges.
Our team works closely with you to understand your particular needs and devise bespoke solutions. We support and guide you along the way, ensuring your team is more confident and ready to face the future.
Ultimately, we help you maximise your retail impact and achieve great results.
In recent surveys of our clients, 100% of respondents agreed:
we’ve made a positive financial impact on their retail business
we offer good value for money
we’re a great resource for the sector
they’d highly recommend us to other charity retailers
Our services include:
Interim leadership
Retail reviews
Feasibility studies
Strategy development
Recruitment support
Coaching and mentoring
Visual merchandising advice and practical support
Bespoke mystery shopping
Team development
Marketing support
…and more.
Contact us to discuss your needs
The Charity Retail Academy
We partner with the CRA to deliver Charity Retail Learning – the world’s largest (and best!) charity retail training provider.
We have a wide range of online courses and webinars, all designed with the charity retailer in mind.
Our subscription offer provides incredible value, giving access to our entire suite of learning to your whole staff and volunteer team.
Contact us
Get in touch for a free, confidential and no obligation discussion.
Jayne Cartwright, Founder & Director | 07598 243210 | jayne@thecharityretailconsultancy.co.uk
Vicki Burnett, Senior Consultant | 07985 574904 | vicki@thecharityretailconsultancy.co.uk
