If you’re still not sure whether to book your tickets or not, here is some information you might find useful:
Date: Wednesday 25 – Thursday 26 June 2025
Venue: Harrogate Convention Centre, HG1 5LA
A variety of ticket options
This year we have day tickets available on both Wednesday and Thursday, as well as our most popular full 2-day ticket which gives you access to everything at conference, including the gala dinner. About 90% of delegates choose this all-inclusive ticket option.
A great choice of sessions
The conference this year has a plethora of focus sessions to choose from (32 in fact) and we have sessions on:
Building community through corporate volunteering
Key trends impacting the retail sector
Online sales growth
Working in partnership with your recycling merchant
Bold changes to drive income, whatever the budget
AI is not the future
Confessions of a shopfloor
Strategic thinking and thought leadership
Is it suitable for your role?
In short, yes. We have so many different role titles registered for conference this year. Here are just some of them – is your role listed below?
Area Manager
Ecommerce and Development Manager
Assistant Shop Manager
Head of Charity
Business Development Manager
Head of Retail
Chair
Head of Volunteering
Chief Executive
HR Manager
Commercial Director
Marketing Manager
Communications Officer
Operations Support Officer
Deputy Chief Executive
Regional Manager
Deputy Head of Retail
Retail Director
Director of Finance
Shop Manager
Director of Income Generation
Store Development Manager
District Manager
Visual Merchandising Manager
Donated Goods Manager
Warehouse & Logistics Manager
Who is already going?
Over 115 different charity members, which represents around 24% of our membership will be there. We want your charity to be part of that too!
Tell me more about the exhibition
It’s our biggest exhibition yet, with 63 different companies exhibiting this year. We hope there are lots of new contacts to make to enhance your retail operation – whether this is through textile merchants, EPOS providers, shop fitters, ecommerce, safety and security, consultancy services, learning & development, volunteer management systems, new goods, waste, banking services, insurance. All of these have a vital role to play in the success of your shops and retail chain. See more about the exhibition here.
Celebrate with us at our gala dinner
If you buy a full 2-day ticket you also get entry to our gala dinner and awards ceremony included. Taking place on Wednesday evening, this is a celebratory evening of the sector we all know and love. You’ll find out the winners of our 2025 Charity Retail Awards, and it’s great to experience the atmosphere as each winner is announced and collects their award on-stage. To see the shortlist for 2025 click here.
I want to know more
For further information about the conference, including our 2025 conference programme ‘Challenging Times, Creative Solutions’ and details for how to book online please visit this page.
