News June 2, 2025

Conference booking closes in two weeks!

If you haven’t already booked your tickets for conference this year, you’ve only got two weeks’ left as booking will close at 12noon on Monday 16 June.

Harrogate Conference Centre exterior.
Harrogate Convention Centre

If you’re still not sure whether to book your tickets or not, here is some information you might find useful:  

Date: Wednesday 25 – Thursday 26 June 2025 

Venue: Harrogate Convention Centre, HG1 5LA 

A variety of ticket options 

This year we have day tickets available on both Wednesday and Thursday, as well as our most popular full 2-day ticket which gives you access to everything at conference, including the gala dinner. About 90% of delegates choose this all-inclusive ticket option.  

A great choice of sessions 

The conference this year has a plethora of focus sessions to choose from (32 in fact) and we have sessions on: 

  • Building community through corporate volunteering 

  • Key trends impacting the retail sector 

  • Online sales growth 

  • Working in partnership with your recycling merchant 

  • Bold changes to drive income, whatever the budget 

  • AI is not the future 

  • Confessions of a shopfloor 

  • Strategic thinking and thought leadership 

Is it suitable for your role? 

In short, yes. We have so many different role titles registered for conference this year. Here are just some of them – is your role listed below? 

  • Area Manager 

  • Ecommerce and Development Manager 

  • Assistant Shop Manager 

  • Head of Charity 

  • Business Development Manager 

  • Head of Retail 

  • Chair 

  • Head of Volunteering 

  • Chief Executive 

  • HR Manager 

  • Commercial Director 

  • Marketing Manager 

  • Communications Officer 

  • Operations Support Officer 

  • Deputy Chief Executive 

  • Regional Manager 

  • Deputy Head of Retail 

  • Retail Director 

  • Director of Finance 

  • Shop Manager 

  • Director of Income Generation 

  • Store Development Manager 

  • District Manager 

  • Visual Merchandising Manager 

  • Donated Goods Manager 

  • Warehouse & Logistics Manager 

Who is already going?  

Over 115 different charity members, which represents around 24% of our membership will be there. We want your charity to be part of that too!

Tell me more about the exhibition 

It’s our biggest exhibition yet, with 63 different companies exhibiting this year. We hope there are lots of new contacts to make to enhance your retail operation – whether this is through textile merchants, EPOS providers, shop fitters, ecommerce, safety and security, consultancy services, learning & development, volunteer management systems, new goods, waste, banking services, insurance. All of these have a vital role to play in the success of your shops and retail chain. See more about the exhibition here

Celebrate with us at our gala dinner 

If you buy a full 2-day ticket you also get entry to our gala dinner and awards ceremony included. Taking place on Wednesday evening, this is a celebratory evening of the sector we all know and love. You’ll find out the winners of our 2025 Charity Retail Awards, and it’s great to experience the atmosphere as each winner is announced and collects their award on-stage. To see the shortlist for 2025 click here.  

I want to know more 

For further information about the conference, including our 2025 conference programme ‘Challenging Times, Creative Solutions’ and details for how to book online please visit this page.  

Some images from last year's event

Delegates arrive at HCC

Focus session in Queen's Suite

Keynote presentation in Hall D

Awards dinner

Awards winners

The world of charity retail

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