People management law and best practice

People management policy guidance

Human resources policy guidance notes on topics that affect the charity retail workforce.

Feel free to copy text for your own policy manuals.

Abuse and harassment from customers and other third parties

Apprenticeship Levy

Cost of living

Off-payroll working rules (IR35)

National Living Wage and National Minimum Wage

Right to work

Safeguarding

Sunday working rules

School-aged staff and volunteers

Volunteers and Employment Law issues