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All the latest news from the CRA and the world of charity retail.

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What 2025 taught charity retailers about e-commerce

January 8, 2026

Guest blog: Observations from the charity shop floor (and what they hint at for 2026)

Member feature: Discover the heart of PACT charity shops this festive season

December 22, 2025

From time to time, we share short features from members that highlight how charity retail supports their mission. In this festive example, PACT shares a snapshot of how Christmas activity in its shops has helped make a real difference for the animals in its care.

Do AI models actually sell more? Free 10 page report covering all the results.

December 15, 2025

Guest blog by Minimist

5 ways to kick-start your charity retail job search in the new year

December 11, 2025

A new year brings fresh energy - a chance to reset, refocus and think about what you want from the months ahead. And while job hunting can sometimes feel daunting, it can also provide an opportunity to explore new challenges, grow your skills and take a step forward in your career.

Beyond the shop floor: the value of a career in charity retail

December 10, 2025

Charity retail is much more than shops full of second-hand goods - it’s a major contributor to social value, community support, sustainability and meaningful livelihoods.

Looking after wellbeing in charity shops

December 10, 2025

Charity retail can be deeply rewarding, offering opportunities that genuinely make a difference. But like all retail, and with the everyday realities of donated stock and managing volunteers, it can also be physically demanding, emotionally taxing, and at times challenging.

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