News

New Retail Gift Aid letter templates available

January 16, 2026

At the end of last year, HMRC updated its guidance on retail Gift Aid end-of-year letters.

Introduction to The Co-operative Bank Relationship Management team

January 16, 2026

Guest blog by Amy and Laura from The Co-operative Bank: "We’re excited to be writing our first blog since becoming CRA corporate members. We thoroughly enjoyed the 2025 Charity Retail Conference and received a warm welcome from many delegates. We can’t wait to attend again this year!"

Knowledge is power – why insight matters

January 15, 2026

The Charity Retail Consultancy team is delighted to once again be sponsoring the CRA research programme. Written by Vicki Burnett, Senior Consultant.

Acorns opens massive new superstore with thousands of bargains

January 14, 2026

A massive new Acorns superstore has opened its doors in Walsall – the charity’s first ever store on a retail park – featuring a huge range of furniture and a dedicated book reading area.

Shelter Scotland’s Stockbridge raises record breaking total in legendary January event

January 12, 2026

Following an incredible event, Shelter Scotland’s Stockbridge shops raised a record-breaking total this week

Recruitment to the CRA board of directors

January 11, 2026

Due to an unique set of circumstances, a number of vacancies have arisen simultaneously on the CRA board of directors.

What 2025 taught charity retailers about e-commerce

January 8, 2026

Guest blog: Observations from the charity shop floor (and what they hint at for 2026)

Turn your unwanted Christmas gifts into a lifeline for local children

January 5, 2026

A look at how post-Christmas giving is supporting local children at Acorn’s.

Member feature: Discover the heart of PACT charity shops this festive season

December 22, 2025

From time to time, we share short features from members that highlight how charity retail supports their mission. In this festive example, PACT shares a snapshot of how Christmas activity in its shops has helped make a real difference for the animals in its care.